Client Stories

“At Princeton Baptist Medical Center, we have observed that employees want to know they are receiving credit for washing their hands. Prior to installation, we were concerned the staff would have hesitations about being monitored. After interacting with the nGage system, they understand the system only reinforces that they are washing their hands, and does not punish them if they fail to wash their hands. We have seen increases in soap and sanitizer dispensing rates in every unit. Having the nGage system has encouraged our employees to wash their hands more frequently, and patients and families have noticed our increased focus on hand hygiene and have followed our staff’s example.”
“As a team, we made the commitment that hand hygiene compliance on our Unit is non-negotiable and is considered a standard part of our patient workflow. We like to keep things simple, communicate our expectations, properly educate our staff, and then ultimately, hold them accountable for their numbers. We continue to improve patient safety on a daily basis, and it shows in our Unit’s hand hygiene compliance percentages. These improvements demonstrate each team member’s acceptance of their personal responsibility to provide a safe environment for our patients.”
“The Proventix Team was able to easily integrate the nGage system with our existing products and the installation process did not disrupt our workflows at all. Since installation, we have seen significant downward trends in HAIs on the nGage-installed unit. The reports generated by nGage have helped us evaluate not only hand hygiene compliance, but also nurse rounding habits, average EVS cleaning time and more. The Proventix Team is supportive, accessible and provides reports that give us the information we need to assess our hospital’s progress. They not only helped us focus on improving hand hygiene, but also gave us the tools we need to look at quality and workflow processes that impact patient outcomes.”
“Instead of relying on perhaps 30 random observations per unit per month, we are now getting 3,000 to 4,000 observations per month. That gives us the ability to correct any bad habits and remind individuals about good hand washing techniques.”